You may need to submit a request to the hotel to ask for an additional night(s) for your reservation. This article will explain how to request to extend your existing reservation if inventory is not immediately available.
Selecting the New Dates
Your current check-in and check-out dates will be highlighted in blue, from here you can select the check-in or check-out date that you would like to extend.
Sending a request
When selected nights do not have inventory, a request to extend the reservation will be sent to the property. Please know we are unable to guarantee the hotel will be able to accommodate you, however, the typical response time is 3-5 business days. Once the dates have been selected, select the Continue to Payment option.
Pre- Authorizing payment
Now you can enter your credit card information to pre-authorize payment for the night(s) requested. The payment will not be processed until the hotel approves your request.
Update reservation
Once the credit card information has been entered, Agree to the policy agreement by checking the hotel policies and accepting them after reading them carefully. Confirm your reservation request by selecting Update and Pay. If approved, your payment will be processed and you will receive an email with your updated reservation details. If the property declines the request, then your pending charge will be released and the original reservation dates will remain the same as to what has already been reserved.
Comments
0 comments
Article is closed for comments.