Jenna Wetzel
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Articles
Recent activity by Jenna Wetzel-
Event Participant Inclusion Policy
Prep Network is committed to upholding the policies and regulations established by the National Federation of State High School Association (NFHS). We recognize that within the framework of NF...
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I did not sign up, how can I get a refund?
There are a few pretty deliberate steps one must take in order to sign up for a subscription to any Prep Network website. Also, what we typically find in this instance is that someone else from t...
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My player no longer plays the sport, can I get a refund?
We regret to inform you that all purchases and renewals on any Prep Network website are final. Therefore, we cannot issue any refunds for payments that have taken place. We apologize for any con...
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I'm no longer utilizing your site. Can I request a refund?
Lack of usage with the website is not something that we can account for when it comes to our refund policy. This is not something we track on a user-by-user basis, either, so there’s no way for us ...
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I didn't authorize the recent charge. Can I request a refund for it?
We regret to inform you that all purchases and renewals on any Prep Network website are final. Therefore, we cannot issue any refunds for payments that have taken place. We have taken the step to c...
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I have an unclaimed game on my schedule, when will I have an opponent?
If you have an unclaimed game on the schedule please know our team will be working diligently to find you an opponent for this game. You will be notified of the following. If you wish to cancel thi...
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How do I know if my unclaimed game is canceled?
If we are unable to find you an opponent before the deadlines below, the game will be canceled. Friday Games @ 12 PM CST on Friday Saturday Games @ 9 PM CST on Friday Sunday Games @ 9 PM CS...
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Prep Girls Hoops Strike Policy
The experience of participants and spectators at our tournaments is of paramount importance. Negative behaviors or actions that take away from the participant and/or customer experience will not be...
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Why wasn't I covered at the past event?
In an effort to be transparent on what to expect from our website from a coverage perspective, we are sending you this message today to outline how our scouts approach event coverage and what steps...
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Tournament Age and Grade Eligibility
I acknowledge that the eligibility criteria for Prep Girls Hoops Circuit teams include the following: as long as the age requirements are met or a player is entering the corresponding grade, they a...