How do I cancel my subscription?

Visit ‘My Account’ and choose the subscription that you’d like to cancel. On the following page, click the ‘Cancel’ button.

When you cancel your subscription, it is placed in ‘Pending Cancellation’, which means you will retain access to your account and our content until the end date listed below.  After that, your account will no longer be active.

Note: We will not refund any charges that have already occurred. However, we reserve the right to issue refunds or credits at our own discretion.  If a refund or credit is issued, we are not obligated to issue the same refund in the future. If you have any questions about a refund, please contact us using the link below:

https://prepnetworksupport.zendesk.com/hc/en-us